Stax by Fattmerchant Review
Average monthly savings of 40%
24/7 Support, Trusted by 30,000+ businesses
Award winning payment processor
Seamlessly accept every payment type
Pros & Cons
- Quickbooks integration
- Monthly pricing with no percentage markups
- Omni Integrated Payments business tools
- Clear pricing
- Expensive for low-volume businesses
- US-based merchants only at this time
- Not many other integrations listed
Plans & Pricing
**LIMITED-TIME OFFER**
- For a limited time, try out Stax and get your first month for free*!
- Terms & conditions for Stax apply
Stax by Fattmercant has one main plan available. Stax offers new customers a free demo to help them decide before buying.
Merchant Processing
This plan costs $99/month + $0.08/transaction & direct cost (swiped payments) or $0.15/transaction & direct cost (keyed payments). It offers various analytics tools, card-present technology for swiped payments, and cloud tech for keyed payments. You also have access to in-house chat, email, and phone support.
Stax also provides an Omni software and the membership pricing model makes Stax a great option for established or higher-volume businesses that process payments via invoice or subscriptions. Stax offers an excellent value with interchange-plus pricing and very low flat-rate transaction fees.
First month FREE*
*Term and conditions apply as per Stax’s policies
Overview
In an industry full of solutions that charge a large markup percentage pricing on transactions, it’s refreshing to see products that do a fixed membership pricing model instead. Stax by Fattmerchant is one of these. However, the pricing model isn’t the only reason to consider Stax. It offers so much more, and you can read about it below.
Features and Functionality
Omni Integrated Payments
Any tools that consolidate information in your business are helpful. They streamline things and make it easier to find the information you need.
That was the thought behind Omni Integrated Payments. This aggregates your transaction data into one place. However, it brings about many other features (one of which is covered next) that you can use for business purposes.
Customer Database
Customer data helps you make better decisions when it comes to marketing. Stax by Fattmercant helps you in this area by offering a customer database that tracks information like payment methods, purchase history, and similar things. You can use some of this information to better market your products or services in the future.
eCommerce Shopping Cart
Stax can integrate with your current shopping cart that your customers know or let you create a brand new one that works for your business. They’ve partnered with several gateways to enhance your site’s functionality.
API
Got developer smarts? Or maybe you know a developer? In any case, Stax offers an API for businesses that have unique software needs with their payment processing.
Reporting and Analytics
Stax’s Omni Integrated Payments offer some admittedly basic but still useful reporting features. You can check out data on your transactions, sales, item categories, and more.
Hardware Requirements
Stax is a cloud-based application, making it usable on Mac or PC — as long as you have an Internet connection. Stax also has iOS and Android apps so you can take your payment processing on the go.
Integrations & Add-ons
Stax by Fattmercant doesn’t have a whole lot of integrations listed. The one it seems proud of is its Quickbooks integration. By integrating your Stax payment processing with Quickbooks, your accounting (as it pertains to your sales and revenue) becomes a lot easier. Stax also integrates with various PoS systems, but again, they don’t make it clear which ones. You may have to contact your PoS provider and find out.
Ease of Use
Stax by Fattmercant is quite easy to use as a payment processor, especially its Omni portal. Even so, Stax provides you with a tutorial on using the portal. Not much else to say here. As we’ll discuss again, their customer support is quite helpful as well.
Customer Support
Stax offers strong customer support through a variety of avenues. Customers with the higher-tier plans get priority support through a dedicated account manager and expedited service request resolutions.
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24/7 Help & Support
Support is available 24/7. -
Phone Support
Stax by Fattmercant customers can reach the support team by phone at 407-982-1782. -
Email
You can reach Stax’s support team with technical issues by submitting a request on their contact page. -
Video Tutorials
Stax by Fattmercant's YouTube channel has plenty of video tutorials and walkthroughs for various Stax functions. -
FAQ
Stax has a large, self-service Knowledge Base covering a wide range of topics pertaining to using the platform. -
Blog
Stax’s blog covers general business tips, industry-specific payment processing topics and even offers several comparison articles weighing Stax against its competitors.
Final Word
Overall, Stax by Fattmercant offers some excellent pricing, and it’s quite transparent as well. Its Omni Channel Payments provides some superb functionality, and the Quickbooks integration is helpful as well. The pricing might be prohibitive to smaller and low-volume businesses, but if you’re seeing strong sales growth, consider Stax.
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