Global Payments

Here are some outstanding features and functionalities offered by Global Payments:

Unified Global Commerce Platform

Global Payments provides a single platform that supports payments in-store, online, and across multiple channels. Businesses can accept different payment methods across regions, which helps streamline operations and improve the customer experience. This makes Global Payments a strong option for large retailers needing flexible solutions like POS, online, or subscription payments.

Pay-by-Link Solutions

In addition to the standard ecommerce and POS payment solutions for businesses of all sizes, Global Payments also provides a Pay-by-Link feature. With this function, you can send payment request links via email, text, or QR code. This particular online payment feature can be handy for B2B companies generating invoices for their customers and taking payments online through card or bank transfer.

Industry-Specific Software and Solutions

Global Payments goes beyond generic payment processing by offering tailored software and solutions designed for specific industries. For instance, in the restaurant industry, it offers specialized functions such as guest management, order management, tipouts, employee management, self-ordering kiosks, and loyalty programs. With native capabilities and third-party integrations, Global Payments brings a lot of essential technologies together in one place.

Dynamic Currency Conversion

Global Payments supports over 130 currencies, allowing merchants to get paid in their local currency while customers pay in theirs. This setup avoids relying on banks for currency conversion, which often comes with high fees.

Developer-Friendly API and SDKs

Global Payments also offers a strong developer experience, with extensive APIs and SDKs across various programming languages (Java, PHP, .NET, JavaScript, Android, iOS). This enables businesses and independent software vendors (ISVs) to easily integrate Global Payments’ capabilities into their existing systems or build custom solutions.

Global Payments offers its own line of payment terminals and POS systems under the brand name ‘Genius.’ These devices are fully compatible with their processing services and are PCI compliant. Options include a kiosk with a card reader, countertop terminals, and handheld devices. The countertop terminal functions like a tablet, available with either iOS or Android, and includes a built-in wireless card reader. You can also add optional hardware like a barcode scanner and receipt printer, depending on your needs.

All this hardware must be purchased separately.

For businesses that want to accept payments from a phone, Global Payments provides mobile card readers that can pair with most iOS and Android smartphones and tablets. The smartphone or tablet itself serves as the main interface, while the small card reader handles the physical payment acceptance. The app on the phone/tablet works as the POS system.

With its APIs, Global Payments’ systems, such as POS and online payments, can be integrated into proprietary platforms. It also provides developer-friendly tools to support this process. For third-party apps, Global Payments supports integrations with platforms like Drupal Commerce, PrestaShop, WooCommerce, XCart, and others. These options allow businesses to tailor the system to fit their tech stack and payment needs.

Beyond payment processing, Global Payments also offers business management tools to help streamline operations. These include real-time reporting and analytics, dispute management, payroll and HR software, accounts receivable/payable tools, and business funding options

Global Payments is generally easy to use, especially the software and its Genius terminals. However, the ease of use comes down to the specifics of the solution adopted by the business. For a small business simply relying on a POS system, things may seem easy. But for a large enterprise with multiple payment channels, the system can get complex and require more hands-on technical assistance from on-board IT staff or from Global Payments.

The user interface of the devices and the app is simple and clean, which is a big plus. That means cashiers and salespeople might not need extensive training to work with them.

For large enterprises, managing payment processing from a single platform can also be seen as an ease-of-use.
However, the website is cluttered, with several overlapping product and service pages. This can make it hard for potential customers to figure out which service fits their needs. Also, pricing details are not clearly listed upfront.