Payment Depot Review

flag Membership-Style Payment Processing
  • Transparent pricing

  • 90-day satisfaction guarantee

  • Excellent customer service

  • Several plans available

Pros & Cons

  • Clear, monthly pricing
  • Several plans available
  • Strong customer service
  • 90-day satisfaction guarantee
  • Expensive for low sales volume businesses
  • Only works with US-based merchants
  • Doesn’t work with “high-risk” merchants

Plans & Pricing

Payment Depot does its best to appeal to a wide range of businesses by offering three pricing plans. They are a bit expensive, but customers have the backing of a 90-day satisfaction guarantee. As you’ll notice, transaction fees decrease as the membership fees increase. Consequently, Payment Depot works better for high-volume businesses than for new or low-volume businesses

Starter

At the bottom of the pricing tiers is the Basic plan, which costs $79/month + $0.15/transaction + interchange fees. Basic members can process up to $50,000 in transactions every month.

Most Popular

Payment Depot’s most popular plan is aptly named Most Popular. You can subscribe to it for $99/month + $0.10 per transaction + interchange. If you opt for Most Popular, your transaction limit jumps up to $150,000 per month. You also gain access to a breach protection.

Enterprise

Enterprise steps pricing up to $199/month + $0.07/transaction + interchange. However, the features and transaction limit step up as well: you now can process $300,000 or more per month. You also get breach protection and a dedicated account manager to help you out.

Starter
$79/month
Most Popular
$99/month
Enterprise
$199/month

Overview

Payment Depot is a payment processor most known for its transparent, monthly pricing. It offers good features and strong customer support, and it’s best suited for businesses doing large amounts of sales volume.

Rating

  • "Price"
    8 /10
  • "Features"
    9 /10
  • "Ease of USe"
    9 /10
  • "Help and Support"
    9 /10

Features and Functionality

Virtual Terminal

Being unable to key in card numbers can lose you a decent chunk of sales. You’ll need a virtual terminal if you hope to capture these sales. Fortunately, all of Payment Depot’s plans above the Basic Membership include a virtual terminal with your subscription. Now, the customers that are eager to pay you can do so.

Smart Terminals

Smart terminals often have touchscreens and offer the ability to install more applications into your terminal to streamline things. Payment Depot offers a few of these for sale if you get one of the lower two plans — but if you swing for the upper two, you can get one for free.

Mobile Payments

Ever need to make sales but your laptop isn’t available? Maybe it ran out of battery, or you forgot it at home, or you’re on the go. Payment Depot has a mobile app called SwipeSimple you can use to take payments. You will need a card reader, though.

Merchant Cash Advances

Businesses sometimes need cash fast — much faster than a bank can offer. Payment Depot offers its customers the ability to get merchant cash advances. Under a merchant cash advance, Payment Depot gives you a lump sum. In exchange, you give them a portion of your credit sales until you’ve paid back the principal and some extra for interest.

Hardware Requirements

Payment Depot is completely cloud-based. Consequently, you can use it on a PC or Mac. You can also use your mobile browser on any phone. There is a mobile app, too, although it’s called SwipeSimple. Payment Depot provides you a basic terminal in its Most Popular pricing plan. That changes to either a smart terminal or premium gateway in its Premier plan. Upgrade to Unlimited, and you get a premium gateway and a Clover Mini credit card processor.

Integrations & Add-ons

Payment Depot integrates with several PoS systems. These include BridgePay, USAePay, Authorize.net, NMI, Datacap NETePay, and more. It also integrates with some other business software to help you streamline your operations. For example, it integrates with Freshbooks, helping you record your sales with ease. It also integrates with Shopify, making it suitable for e-commerce sellers that use that popular platform.

Ease of Use

Getting set up with Payment Depot is a breeze. Their customer support team sends you all the hardware your plan comes with and helps you integrate everything. Payouts come the day after you receive them, rather than a week or two, meaning you get your money faster.

Customer Support

Payment Depot is excellent in the help and support department. Its Orange County office offers support 7 am-5 pm PST Monday-Friday, and it’s processing bank in Colorado gives support 24/7. Plus, Unlimited customers have a dedicated account manager to answer all their questions.

  • Phone Support
    You can reach Payment Depot’s support team by phone at 877-877-7668.
  • Email
    Fill out Payment Depot’s contact form and they’ll get back to you via email (or phone if you prefer).
  • Video Tutorials
    Payment Depot has a YouTube channel with some videos available.
  • FAQ
    You can find a large list of FAQs on Payment Depot’s website.
  • Blog
    The Payment Depot blog covers a wide range of topics pertaining to payment processing.

Final Word

Payment Depot’s wholesale pricing sets it apart from other payment processors that charge a percentage-based fee. It makes pricing much more predictable for its customers. Plus, it integrates with plenty of PoS systems and some other business software solutions. That said, the pricing is high for smaller businesses, especially those with low sales volume. Overall, Payment Depot is best for businesses that are growing fast and doing a lot of sales, thanks to the higher-but-predictable monthly fee and lower transaction fees.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Andrew Omalley>
Andrew Omalley
author

Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

Leave a Reply

  Subscribe  
Notify of
Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy