Pros & Cons
- Clear, monthly pricing
- Several plans available
- Strong customer service
- 90-day satisfaction guarantee
- Expensive for low sales volume businesses
- Only works with US-based merchants
- Doesn’t work with “high-risk” merchants
Plans & Pricing
Payment Depot does its best to appeal to a wide range of businesses by offering three pricing plans. They are a bit expensive, but customers have the backing of a 90-day satisfaction guarantee. As you’ll notice, transaction fees decrease as the membership fees increase. Consequently, Payment Depot works better for high-volume businesses than for new or low-volume businesses
At the bottom of the pricing tiers is the Basic plan, which costs $79/month + $0.15/transaction + interchange fees. Basic members can process up to $50,000 in transactions every month.
Payment Depot’s most popular plan is aptly named Most Popular. You can subscribe to it for $99/month + $0.10 per transaction + interchange. If you opt for Most Popular, your transaction limit jumps up to $150,000 per month. You also gain access to a breach protection.
Enterprise steps pricing up to $199/month + $0.07/transaction + interchange. However, the features and transaction limit step up as well: you now can process $300,000 or more per month. You also get breach protection and a dedicated account manager to help you out.
Payment Depot is a payment processor most known for its transparent, monthly pricing. It offers good features and strong customer support, and it’s best suited for businesses doing large amounts of sales volume.
Features and Functionality
Being unable to key in card numbers can lose you a decent chunk of sales. You’ll need a virtual terminal if you hope to capture these sales. Fortunately, all of Payment Depot’s plans above the Basic Membership include a virtual terminal with your subscription. Now, the customers that are eager to pay you can do so.
Smart terminals often have touchscreens and offer the ability to install more applications into your terminal to streamline things. Payment Depot offers a few of these for sale if you get one of the lower two plans — but if you swing for the upper two, you can get one for free.
Ever need to make sales but your laptop isn’t available? Maybe it ran out of battery, or you forgot it at home, or you’re on the go. Payment Depot has a mobile app called SwipeSimple you can use to take payments. You will need a card reader, though.
Merchant Cash Advances
Businesses sometimes need cash fast — much faster than a bank can offer. Payment Depot offers its customers the ability to get merchant cash advances. Under a merchant cash advance, Payment Depot gives you a lump sum. In exchange, you give them a portion of your credit sales until you’ve paid back the principal and some extra for interest.
Payment Depot is completely cloud-based. Consequently, you can use it on a PC or Mac. You can also use your mobile browser on any phone. There is a mobile app, too, although it’s called SwipeSimple. Payment Depot provides you a basic terminal in its Most Popular pricing plan. That changes to either a smart terminal or premium gateway in its Premier plan. Upgrade to Unlimited, and you get a premium gateway and a Clover Mini credit card processor.
Integrations & Add-ons
Payment Depot integrates with several PoS systems. These include BridgePay, USAePay, Authorize.net, NMI, Datacap NETePay, and more. It also integrates with some other business software to help you streamline your operations. For example, it integrates with Freshbooks, helping you record your sales with ease. It also integrates with Shopify, making it suitable for e-commerce sellers that use that popular platform.
Ease of Use
Getting set up with Payment Depot is a breeze. Their customer support team sends you all the hardware your plan comes with and helps you integrate everything. Payouts come the day after you receive them, rather than a week or two, meaning you get your money faster.
Payment Depot is excellent in the help and support department. Its Orange County office offers support 7 am-5 pm PST Monday-Friday, and it’s processing bank in Colorado gives support 24/7. Plus, Unlimited customers have a dedicated account manager to answer all their questions.
Phone SupportYou can reach Payment Depot’s support team by phone at 877-877-7668.
Video TutorialsPayment Depot has a YouTube channel with some videos available.
FAQYou can find a large list of FAQs on Payment Depot’s website.
BlogThe Payment Depot blog covers a wide range of topics pertaining to payment processing.
Payment Depot’s wholesale pricing sets it apart from other payment processors that charge a percentage-based fee. It makes pricing much more predictable for its customers. Plus, it integrates with plenty of PoS systems and some other business software solutions. That said, the pricing is high for smaller businesses, especially those with low sales volume. Overall, Payment Depot is best for businesses that are growing fast and doing a lot of sales, thanks to the higher-but-predictable monthly fee and lower transaction fees.