National Processing
Written by
Andrew Omalley
About the brand
National Processing is a merchant services provider based out of Utah. The company was founded in 2007, and although it might not be considered one of the industry’s giants; it certainly has what to offer especially to businesses that have medium to high volume of transactions, in the neighborhood of $10,000 per month and more. For smaller merchants, the attractive interchange-plus option, coupled with a nominal 10-dollar-a-month fee can provide considerable savings. Nati...onal Processing also accepts high-risk merchants. Read more
10
Price
9.0
Ease of use
9.0
Features
10
Service
9.5
Overall
Our Verdict
National Processing might not provide the bells and whistles as some of the larger merchant service providers but they do have quite a bit to offer businesses of all sizes. Perhaps their greatest asset is their simple and transparent pricing plans which make it easy for owners to decide if it’s a good option for them. Smaller operations will only need to pay the ten dollars a month and the interchange rate. Larger enterprises pay a higher monthly fee but no percentage markup. That’s a hard deal to beat from the financial point of view. Top that off with a solid, basic package of services and a very responsive customer service department, National Processing is certainly worth looking into.
Pros
- Transparent pricing tiers
- 24/7 customer service
- Extensive selection of articles available
- Online flexible hardware & software packages
Cons
- No free software with POS, analytics etc.
- Lack of FAQ on Website
Plans & Pricing
National Processing offers a few plans, primarily designed to match the volume size for each business, all of which are made very clear on their website. Currently, there are no free trials available.
Basic In-Person
This plan is ideal for those seeking a straightforward, efficient card reader solution. It features competitive rates, with a processing fee of 2.5% + 0.10¢ per transaction and a monthly fee of $9.95. Support is available 24/7, and there are no PCI compliance fees for merchants who meet the standards. The plan also includes free reprogramming of existing equipment, the option to choose your smart terminal, and quick, complimentary shipping, providing a simple and effective way to manage payments.
Basic eCommerce
The Basic eCommerce plan is tailored for businesses primarily engaged in online and telephone transactions. With a straightforward monthly fee of $9.95 and a 2.9% + 0.30¢ transaction fee, it offers a transparent pricing structure designed for ease of use. The plan supports direct integrations with top eCommerce platforms, eliminating the need for a physical terminal. Continuous U.S.-based support is available around the clock, and there are no PCI compliance fees for merchants who meet the necessary standards, helping to keep costs manageable. This plan is an efficient option for businesses focused on website and MOTO transactions, providing the tools and support needed to operate effectively in the digital marketplace.
Advanced
This plan is designed for rapidly expanding businesses that require comprehensive Point of Sale (POS) systems to manage their growing sales operations. With access to top-tier POS systems, this plan supports businesses in scaling efficiently. It features competitive processing rates at 2.41% + 0.10¢ per transaction, and for manual processing, the rate is 3.5% + 15¢. The plan also includes the flexibility to choose from a variety of POS systems and offers the potential for reprogramming existing equipment. With a monthly cost starting at $19, which varies based on selected features, this plan is tailored to meet the specific needs of your business. Additionally, there are no PCI compliance fees for compliant merchants, and 24/7 U.S.-based customer support is available to ensure continuous assistance and smooth operations.
Premium
Designed for businesses with over $30k in monthly sales, this plan offers a customized solution to fit your specific needs. The monthly fee starts at $9.95, but it is adjusted based on the features and services that best support your operations. A personalized phone demo is included to help you understand how the plan can be optimized for your business. Additionally, there’s no need for a terminal, and existing equipment can be reprogrammed at no extra cost.
In-depth review
Features and Functionality
Versatile Payment Options
National Processing offers versatile payment solutions, allowing businesses to accept payments through various channels. Whether it’s in-person transactions via POS systems and terminals, online payments through eCommerce platforms, or secure electronic payments via ACH (eCheck), businesses can provide their customers with flexible and convenient payment options tailored to their needs.
Hardware Choices
There is a diverse range of hardware options, from POS systems like the Pax E700 and Clover Duo to portable solutions like the Pax A920 and Clover Flex. These devices support advanced payment processing, including EMV, contactless, and swipe transactions, and feature user-friendly interfaces with comprehensive reporting tools. Whether you need a countertop terminal like the Pax A80 or a compact, mobile solution like the Clover Mini, these hardware choices are designed to enhance efficiency, security, and customer experience for businesses of all sizes.
Data & Reports
Access your data with detailed reports and key metrics, securely stored and available on any device or platform. This allows you to make informed decisions while keeping your information protected.
Multiple Industries
- eCommerce: Online businesses thrive with reliable, secure payments and smooth integration with popular platforms like WooCommerce, WordPress, and Shopify, helping scale growth effortlessly.
- Retail: Retailers benefit from automated sales tools and fast barcode scanners within POS systems, streamlining inventory management and reporting for a more enjoyable shopping experience.
- Food & Beverage: Restaurants and cafes enjoy quick pay-at-table options, efficient table management, and integration with systems like QuickBooks and TouchBistro, all while saving on payment processing fees.
Hardware Requirements
National Processing provides a wide variety of hardware options to choose from that can support your business needs. Ranging from advanced POS systems to versatile terminals and mobile card readers, there is something here for everyone. These devices are designed to streamline operations, enhance payment processing, and integrate seamlessly with your existing systems.
POS Systems
- Pax E700: The 14″ HD touchscreen streamlines inventory, employee management, and reporting, while the included cash drawer and high-speed receipt printer ensure a ready-to-use setup. It enhances operational efficiency through synchronized staff communication and is compatible with other Clover devices for scalable solutions. The system simplifies payments by accepting major credit cards via swipe or dip, offers strong processing power, and supports remote business management with intelligent tracking, invoicing, and recurring payment options.
- Clover Solo: The Clover Station offers a user-friendly 14″ HD touchscreen for efficient management. With integrated hardware and software, it simplifies daily operations, including cash handling, staff communication, and payment processing. Remote management tools and robust processing power further enhance its capabilities.
- Clover Mini: It offers a compact, all-in-one solution for small businesses. Its 8″ touchscreen simplifies operations, while versatile payment options and real-time data access empower businesses to manage effectively. Expand your setup with compatible Clover devices and leverage tools for inventory, loyalty programs, and capital financing.
- Clover Duo: The dual-display POS system is designed for high-paced environments, featuring dual 5 MP cameras, multiple connectivity options, and a virtual PIN keypad. It enhances remote management with smart tracking, reporting, and flexible payment options while boosting customer relationships through automated lists, reward programs, and promotions. The system supports seamless expansion with add-on devices and accessories, accepts diverse payment methods, and ensures safety with end-to-end encryption and integrated chip sensors. An inclusive cash drawer and high-speed thermal printer complete the package.
- SwipeSimple Aries8: The SwipeSimple Aries8 is a versatile tablet designed for SmartPOI, SmartPOS, and mobile in-store applications like POS line busting and product ordering. Available in two options, Aries8 Kit or Aries8 Pro, it offers stand-mounted, mobile, or unattended use. The 8″ HD touchscreen supports diverse payment methods, including swipe, dip, tap, credit, debit, and contactless options. It also includes tools for inventory management, real-time transaction monitoring, and remote payment acceptance.
Terminals
- Clover Flex: It is a handheld POS system that integrates payment processing, business operations, and sales tracking. It offers the flexibility to serve customers anywhere, with cloud-ready access to your data. Customizable to your business needs, it tracks sales, inventory, and employee performance, while also enabling the quick creation of loyalty programs. With rapid deposit features, you can access funds anytime.
- Pax A920: This portable terminal offers an all-in-one payment solution, accepting EMV, NFC, and swipe transactions. It features an intuitive touchscreen interface and provides wireless connectivity through Wi-Fi and 4G for on-the-go payments. With high security, long battery life, and real-time reporting, it ensures smooth and secure operations throughout the day.
- Pax A80: This compact countertop terminal supports multiple payment options, including EMV, NFC, and swipe. It features a user-friendly interface and robust security with advanced encryption, ensuring safe transactions. With reliable Ethernet connectivity, fast processing, and easy integration with various POS systems, it’s designed to enhance the checkout experience.
Mobile Card Readers
- SwipeSimple B250: This sleek, portable card reader supports EMV, swipe, and NFC payments, making it ideal for businesses on the move. It pairs easily with iOS and Android devices, offering tap-to-pay options like Apple Pay and Google Pay. With advanced encryption for secure transactions, effortless Bluetooth connectivity, and reliable battery life, it ensures smooth, wire-free operations during busy sales periods.
Integrations & Add-ons
National Processing offers a wide range of integrations to seamlessly connect with your existing systems, ensuring that your business operations run smoothly across various platforms.
POS Systems
National Processing integrates with leading Point of Sale (POS) systems such as Aldelo, LINGA, Foodtec, Cybersource Gateway, Korona, Lightspeed, and Oracle/Micros. These integrations allow for efficient sales management and streamlined operations at the point of sale, making it easier to handle transactions and inventory in real time.
eCommerce
For businesses operating online, National Processing supports integration with popular e-commerce platforms like BigCommerce, Ecwid, Dealerspike.com, Cayan Gateway, Adobe Commerce, Netsuite, Shopify, and WooCommerce. These integrations enable you to manage online sales, track orders, and process payments directly within your e-commerce environment.
Accounting Software
To keep your financials in order, National Processing integrates with leading accounting software such as FreshBooks, QuickBooks, and Xero. These integrations simplify the process of tracking expenses, managing invoices, and reconciling accounts, ensuring that your financial data is accurate and up to date.
Customer Relationship Management (CRM) Systems
National Processing also integrates with popular CRM systems like PCR Educator, Salesforce, Zendesk, and Zoho. These integrations help you manage customer relationships more effectively, by syncing transaction data and customer interactions across platforms, allowing for a more personalized customer experience.
Ease of Use
The initial setup of any new merchant service provider can be a bit complicated, especially if you’re using a new gateway. Fortunately, National Processing will take care of that process for you remotely and free of charge. With simple instructions, navigating the system is generally intuitive and clear. Processing transactions is also straightforward with well-defined steps.
Customer Service
In terms of customer support, automatic chat replies are available 24/7, providing quick responses to common questions. For more personalized assistance, live agents are available via chat Monday through Friday, from 9 a.m. to 5 p.m. (MT). Additionally, a phone number is provided for those who prefer direct communication.
Phone Support
It is possible to reach them via phone: 1.800.720.3323 (MT)
Live Online Chat
There is live chat support.
Email support is available.
User Reviews
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Write a reviewAndrew Omalley
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
10
Price
9.0
Ease of use
9.0
Features
10
Service
9.5
Overall
Thank you!